PRIVACY POLICY

Effective Date: 15 April 2025

Farrow Accounting & Tax Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following data:

Personal Identification Information: Name, address, email address, phone number.

Financial Information: Bank account details, tax identification numbers, financial statements.
Professional Information: Employment details, company affiliations.
Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use your personal data to:

Provide accounting, tax, and financial advisory services.

Manage our relationship with you, including billing and communications.
Comply with legal and regulatory obligations.
Improve our services and website functionality.
Send you relevant marketing communications, where permitted.

3. Legal Basis for Processing

Our processing of your personal data is based on:

Contractual Necessity: Processing necessary for the performance of a contract with you.

Legal Obligation: Processing necessary for compliance with a legal obligation.
Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
Consent: Processing based on your consent, which you can withdraw at any time.

4. Data Sharing

We may share your personal data with:

HM Revenue & Customs, regulators, and other authorities.

Professional advisors, including lawyers, bankers, auditors, and insurers.
Service providers acting as processors who provide IT and system administration services.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain client records for a minimum of six years.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).